HVAC Scheduling Software · AI Dispatch

HVAC Scheduling Software with AI Dispatch

Hayden answers after-hours emergency HVAC calls, dispatches your trucks, and captures payment authorization — every call, every time. HVAC scheduling software that does the work of a full-time dispatcher at $997/month. Live in 7 days. 30-day money-back guarantee.

Get the demo number

See Hayden answer your phone — text the number in 30 seconds.

We text you the live demo line. Call any time, 24/7. No credit card. No scheduling. Hayden answers like she's been at your front desk for 3 years.

30-second response · No card · No scheduling · Demo number works 24/7

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You'll get a text within 30 seconds with the demo line. Call any time — Hayden is on standby.

Hear Hayden handle a real after-hours emergency call

Skip the demo video. Call the number below at 2am if you want. Throw a fake "no heat" emergency at Hayden. He'll triage it, slot it into the right dispatch window, and capture payment authorization before he hangs up.

Live now

Test Hayden — right now.

Call the line. Tell him you saw this page and want a stress test. Pretend you're a homeowner with no AC in July. He'll qualify the emergency, schedule the dispatch window, capture credit card pre-auth for the trip fee, and route the job to your dispatch board. You'll know in 90 seconds whether this saves your team.

  • HVAC emergency triage (no heat, no cool, gas leak, water damage)
  • Direct write into ServiceTitan / Housecall Pro / Jobber / Service Fusion
  • Payment pre-authorization captured before truck rolls
  • SMS + email confirmation to the customer with arrival window
  • Real-time dispatch board update — visible to your team before the call ends

Hayden answers 24/7 · No appointment needed · No card required

What Hayden does (that voicemail and answering services don't)

Built specifically for HVAC contractors. Knows emergency triage, equipment vocabulary, and the difference between a $79 service call and a $4,500 system replacement lead.

📞

Answers every emergency call

24/7/365. Friday night no-heat call. Sunday morning leak. Christmas Day no-AC. Hayden picks up on the first ring, qualifies the urgency, and slots the truck.

🚨

Triages HVAC emergencies correctly

No heat in winter or no cool in summer = same-day. Gas smell = escalate to on-call immediately. Strange noise = next-business-day. The agent knows the difference.

💳

Captures payment authorization

Trip fee pre-auth before the truck rolls. No more lost trip fees on flake-outs. Hayden handles the card capture during the booking call.

🚛

Dispatches into your existing system

Direct integration with ServiceTitan, Housecall Pro, Jobber, Service Fusion. The job appears on your dispatch board with full customer + equipment + triage context.

🧰

Captures equipment details upfront

Age of unit, brand, type (split / package / heat pump), warranty status. Your tech rolls with the right parts and the right time estimate — not a blind service call.

📲

Sends confirmation + arrival ETA

Automatic SMS confirms the appointment window, sends the tech's name + photo + ETA, and follows up if the customer cancels — recapturing the booking on the spot.

HVAC dispatch software cost — the real math

Most HVAC contractors lose $30K-$120K/year on missed after-hours and busy-line calls. The fix costs less than a part-time CSR.

Average HVAC service call value

$250-$650 for service, $4,500-$12,000 for system replacement. Each missed after-hours call ≈ one of these.

After-hours emergency volume

Busy contractors see 8-20 inbound calls per evening + weekend. Most go to voicemail. Most never call back — they call the next HVAC company on Google.

Traditional answering service

$200-$600/month for limited hours. $1,500+/month for 24/7. Just takes a message — doesn't book, doesn't dispatch, doesn't capture payment.

Hayden (AI HVAC dispatcher)

$997/month. Full 24/7. Books, dispatches, captures payment, writes into ServiceTitan. 30-day money-back if he doesn't pay for himself.

How HVAC scheduling software with AI dispatch works

Four-step flow from inbound call to dispatched truck. Hayden runs the entire sequence without a human picking up the phone.

1️⃣

Inbound call → Hayden picks up

Your existing business line forwards to Hayden after-hours, or 24/7. He answers in your brand voice within one ring.

2️⃣

Triage + qualify

Hayden runs the HVAC emergency triage script. Equipment type, age, symptom, urgency. Captures address and access notes.

3️⃣

Book + pre-authorize

Slots the appointment into the right dispatch window. Captures credit card pre-auth for the trip fee. Sends SMS + email confirmation.

4️⃣

Dispatch board update

Writes the job into ServiceTitan / Housecall Pro / Jobber. Notifies the on-call tech. The next morning your team sees a full job queue, not a stack of voicemails.

HVAC scheduling software pricing

Two main tiers. Pilot to get Hayden answering your calls. Optimizer to plug him into your existing dispatch system.

Optimizer

$2,997+$797/mo
Setup fee + monthly. Direct dispatch integration.
  • Everything in Pilot
  • ServiceTitan / Housecall Pro / Jobber / Service Fusion integration
  • Multi-truck dispatch logic
  • Equipment lookup (brand, age, warranty status)
  • Recurring maintenance contract callbacks
  • Monthly optimization based on call data
  • Priority support + roadmap input
Book Optimizer call

30-Day Money-Back Guarantee

If Hayden doesn't capture at least 5 service jobs in your first 30 days that your business would have missed (after-hours, voicemail, busy signal), we refund the full first month. No paperwork. The agent is yours to keep either way.

HVAC scheduling software FAQ

Honest answers to the questions HVAC owners ask before signing.

What is HVAC scheduling software?

HVAC scheduling software automates the booking, dispatch, and follow-up of service jobs for HVAC contractors. Modern HVAC scheduling software includes an AI dispatcher that answers inbound calls 24/7, schedules service windows, dispatches trucks, and captures payment authorization without a human operator.

How is AI HVAC dispatch software different from ServiceTitan or Housecall Pro?

ServiceTitan and Housecall Pro are dispatch platforms — they still require a human on the phone to book the call. Hayden is the AI dispatcher that sits in front of those platforms. He answers inbound calls, qualifies the job, captures payment, and writes directly into your existing dispatch system. We integrate with both, plus Jobber and Service Fusion.

How much does an answering service for HVAC cost?

Traditional HVAC answering services run $200-$600/month for limited hours and $1,500+/month for 24/7 emergency coverage — and they just take messages. Hayden, our AI HVAC dispatcher, is $997/month for full 24/7/365 coverage with direct booking and payment authorization.

Can the AI dispatcher handle after-hours emergency calls?

Yes. Hayden is trained on HVAC emergency triage — no heat in winter, no cooling in summer, gas leak suspected, water damage from a coil leak. The agent qualifies the urgency, books the appropriate dispatch window, captures payment pre-auth, and escalates to your on-call tech with full context if needed.

Does Hayden integrate with ServiceTitan?

Yes. The Optimizer tier includes ServiceTitan integration. Hayden writes jobs directly into your ServiceTitan dispatch board with customer info, equipment details, triage notes, and payment pre-auth status. Housecall Pro, Jobber, and Service Fusion integrations also available.

What if the call needs a real human?

Hayden recognizes the edge cases. Multi-system commercial install quotes, warranty disputes, complex price negotiations — all escalate to your on-call manager or owner with full call context. Hayden never pretends to be human and never says yes to something outside his scope.

How does the 30-day money-back guarantee work?

If Hayden doesn't capture at least 5 service jobs in your first 30 days that you would have missed (after-hours voicemail, busy signal, abandoned hold), we refund the first month's $997. No paperwork. The agent stays configured to your business so if you change your mind later, it's already built.

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HAYDEN HVAC DEMO PRICING BIB 4