Loan calls. Appraisal questions. Extension requests. After-hours pickup inquiries. ARF answers all of them — in your state's compliant language — and books the in-store visits straight into your POS. Bravo and PawnMaster integrated. NC/SC/GA/VA compliance pre-configured.
Built specifically for the pawn industry — not generic SMB software with "pawn" in the marketing.
POS native: Bravo Store Systems · PawnMaster Classic
Webhook support: Liberty REIA · PawnSnap · custom
Knows: interest caps, holding periods, regulated-firearm rules, state-mandated disclosures
Not a generic answering bot. A pawn-trained voice agent that handles the real call flow your counter team runs every day.
Authenticated lookup from your POS. Quotes the extension fee per your state's regulations. Books the extension. SMS confirmation sent.
Pro tier pulls live gold/silver/platinum spot + eBay sold-comps. Gives ranges, books the customer in for firm quote.
Customer verifies, gets pickup-readiness check, schedules visit. No double data entry.
Signals get routed to your counter team during business hours. Compliant questioning — never accuses, just escalates.
State-specific firearm rules baked into the script tree. Hand-off triggers when ATF-touch calls come in.
Every booking confirmed by text. Edge cases route to your team via SMS + Slack/email per your preference.
The five calls your counter misses after close — and the exact scripts that catch them. One page. No fluff.
Month-to-month. No contract. Cancel anytime. One-time $497 setup pairs with any tier.
+ $497 one-time setup
+ $497 one-time setup
+ $497 one-time setup
Retell agent buildout customized to your shop · voice + tone tuning · Bravo/PawnMaster integration · state compliance configuration (NC/SC/GA/VA default) · 1-hour live training for your counter team · live deployment within 7 days.
Pay Setup ($497)Apply for the Pilot — Rick reviews every application personally. 48-hour review. Honest yes or no.
Apply Now Start Starter $97/mo