Med spa consults that book the same day convert at 60-70%. Consults that 'we'll call you back tomorrow' convert at 25-35%. The gap between those two numbers is the entire opportunity. Most spas leak it because the front desk is with a patient when the inquiry comes in, or it's after-hours, or the inquiry came in via Instagram DM that didn't get checked until next morning.
The best front desks (human or AI) pre-qualify the consult: current medications, contraindications, realistic expectations, budget range. Spas that pre-qualify see higher consult-to-treatment conversion (often 40%+ vs 20%) because tire-kickers get filtered out. AI runs the pre-qualification consistently on every inquiry — no judgment calls about who 'looks serious.'
Med spa no-shows run 12-18% industry average. The standard recovery move: front desk calls the next day, gets voicemail, rebook rate ~12%. AI's recovery move: instant text 15 minutes after the missed appointment ('saw you had to miss us today — can I rebook you for Thursday?'). Rebook rate runs 35-40%. On a 200-appointment month with 14% no-show rate, that math is worth $4K-$8K/mo.
Med spa AI must be HIPAA-compliant on the inquiry capture (BAA from the vendor, encrypted storage, no PHI in plaintext logs). Vendors who can't produce a signed BAA in 24 hours aren't ready for med spa work. The pre-qualification questions also have to stay short of practicing medicine — AI books the consult; the injector makes the medical call.
Typically $797/mo. Break-even: one recovered consult booking per month. To hear vertical-specific med-spa AI, call +1 (877) 640-3761. To run your specific numbers (no-show rate × average ticket): free 5-min audit.